Privacy Policy

Protecting Your Privacy and Personal Data

At Spiral Digital Services Limited, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide when using our services and website (http://spiraldigitalservices.com/). By accessing or using our services, you agree to the terms outlined in this policy.

1. Personal Data We Collect

We may collect and process the following categories of personal data:

• • Contact Information: Name, email address, phone number, postal address.
• • Technical Data: IP address, browser type, operating system, and other technical details about your visit to our website.
• • Usage Data: Information about how you use our website and services, including interaction data and page visits.
• • Communications: Records of your communications with us, including emails, phone calls, and messages.

2. Purposes For Using Personal Data

The personal data we collect will be used for the following purposes:

• • Service Delivery: To provide, maintain, and improve our services, including customer support and technical assistance.
• • Communication: To communicate with you regarding our services, respond to your inquiries, and provide updates.
• • Analytics and Improvements: To analyse usage patterns, improve our website and services, and develop new features.
• • Compliance and Legal Obligations: To comply with legal obligations and protect our rights and interests.

3. Sharing Personal Data

We may share your personal data with the following classes of transferees:

• • Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors, IT service providers, and customer support.
• • Affiliates and Partners: Trusted partners and affiliates who collaborate with us to provide additional services and support.
• • Legal Authorities: Law enforcement agencies, regulatory bodies, and other authorities when required by law or to protect our legal rights.
• • Business Transfers: Third parties in connection with any merger, acquisition, or sale of assets, provided that the recipient agrees to respect your personal data in a manner consistent with our Privacy Policy.

4. Obligatory Or Voluntary Supply Of Data

Providing personal data is generally voluntary. However, certain information is necessary for us to deliver our services effectively. Where data collection is obligatory, we will inform you at the point of collection. Failure to provide obligatory data may limit our ability to offer some or all of our services to you.

5. Direct Marketing

We may use your personal data for direct marketing purposes, such as sending you promotional materials and updates about our services. We will only do so with your explicit consent. You have the right to opt-out of direct marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

6. Your Rights

You have the right to access the personal data we hold about you and request corrections if you believe any information is inaccurate or incomplete. To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. Our security measures are continually reviewed and updated to reflect technological advancements and regulatory requirements.

8. Data Transfers

We may transfer your data to jurisdictions other than our own. We may choose to do so, for example, for secure hosting and storage or as part of a transfer of data to a trusted third party. By providing us with your data, you are consenting to this potential international transfer of your data.

9. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Legal Name: Spiral Digital Services Limited

Email: contact@spiraldigitalservices.com

Address: Unit 4005. 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun Hong Kong